Nexlink Sucks Customer Reviews and Feedback
Nexlink Communications is a U.S. based, industry leader in the distribution of high quality remanufactured and new wireless devices and accessories. Nexlink’s channels of distribution encompass national and regional carriers and retail-dealer agents; as well as Enterprise/M2M, MVNO, and insurance providers. Since 2004, Nexlink has continued to build a reputation to provide quality products, combined with outstanding customer service.
Phone Repair Technician (Former Employee) says"Pay was terrible. Promised promotions that get handed to favorites with less experience. Layoffs whenever the feel like it (i was laid off over christmas, got to return all my gifts) I was written up in my second week, for underperformance in a department I wasnt working in. individuals to H.R. that are unqualified and prejudiced. I was eventually fired when I was 1 minute late, after I picked up 4 other employees last minute to get them to work (my bad). I was fired while finishing my two week final notice, and i feel it was an attempt to not pay me my benefits. Management has no problem ruining your life and expecting you to lick their boots. I've worked many many fields and professions, mostly in the industrial sector. And this was the worst."
Project Coordinator (Former Employee) says"Most times the supervisory staff is unavailable due to long lunches or only working on site for half of the day or less. The pay is no where near representing the persons abilities or actual contribution. It took 2 years and a buy out to even be offered a management position, that was already being done in interm and then given lesser position with a poor raise. redu"
Enterprise Sales Manager (Former Employee) says"The management and fellow employees are very nice but you will basically be told to make calls until you get sales. They will have you make promises to the customer even if they can not deliver the product within the timeline that was promised. The direction is always changing and the company always wants to move on to the next new thing before previous plan ever gets a chance. Zero training Cons: no direction, poor management"
Operations Specialist (Former Employee) says"This is a "good ol' boy club", many families or people in relationships are in management and it is obvious to see. Lazy and/or under-qualified employees dating management are protected from reprecussions for not doing their job. The layoffs here are atrocious. Will throw elaborate holiday parties then layoff most the staff the following day. Officially the least professional organization I have ever worked for. Cons: Unprofessionalism, no healthcare, management"
Repair Operator (Former Employee) says"It was so repetitive that my trainer fell asleep training me more than once but of course I never made management aware of this because say what you will but I am no rat. However when I dozed off my trainer jumped at the opportunity to put me on blast for it and they terminated my employment on the spot. Cons: training provided no direction, waste of time, left me feeling unconfident, lost, and confused"
Human Resources Assistant (Former Employee) says"Enjoyed working with coworkers, but there was little recognition from management and you weren't given raises often at all. Company did not communicate information well with employees. Cons: No Healthcare, little communication within the company"
Purchasing / Materials Requisition Officer (Former Employee) says"Need to have basic fine motor skills and an abundance of patience. The majority of jobs require sitting through out the day, while maintaining a high level of attention to detail. Cons: Frequent changes and lay offs"
Quality Assurance in Returns department (Current Employee) says"a typical day at work starts out saying good morning to your co workers. I learn on a daily basis depending on what models of phones come in and if I have problems I ask my supervisor who is a great person. The hardest part of my job is the pay. It is hard to make it on what we make. The most enjoyable part of the day is the people i work with. They are positive and they are generally in good moods and make your day go well Cons: pay rate, no healthcare"
Shipping Supervisor (Current Employee) says"I have worked for Nexlink for over 3 years and loved the enviornment and the staff. They had some negative management changes and sold the company to a much larger company that doesnt care for its employees as well."
Cell Phone Technician (Former Employee) says"for however slow or quiet Nexlink was it had its ups and downs. I regret leaving, but had to make a choice. If I could do it again I would change it easily. Cons: short breaks with short lunches, off set times"
Data Entry Clerk (Former Employee) says"I definitely did not know as much about repairing phones until I worked for them. Just maybe needed to open up a few more positions to be able to keep good staff around."